Amazon Kenya: A Comprehensive Guide to Shipping Products

The convenience of online shopping has transformed how we buy goods, with Amazon Kenya being at the forefront of this revolution. For many Kenyan shoppers, the idea of having a vast selection of products at their fingertips is incredibly appealing. However, navigating the logistics of shipping from Amazon to Kenya can be complex. In this…

Amazon Kenya

The convenience of online shopping has transformed how we buy goods, with Amazon Kenya being at the forefront of this revolution. For many Kenyan shoppers, the idea of having a vast selection of products at their fingertips is incredibly appealing. However, navigating the logistics of shipping from Amazon to Kenya can be complex. In this blog post, we’ll guide you through the process, share some relatable stories, and show you how Arab Africa Cargo can simplify your Amazon shopping experience. Start shopping on Amazon from Kenya with ease and convenience.

Understanding Amazon in Kenya

Is Amazon Available in Kenya?

Yes, Amazon is available in Kenya, but with certain limitations. While Amazon does not have a physical presence or dedicated Amazon Kenya website, Kenyan shoppers can still purchase products from Amazon’s various international sites, such as (USA), (UK), and (Germany).

Let’s dive into how you can make the most out of Amazon’s offerings from Kenya.

Shopping on Amazon from Kenya

Amazon Kenya Online Shopping

Shopping on Amazon from Kenya is a seamless process, but it requires an understanding of international shipping logistics. Here’s a step-by-step guide based on Mary’s experience, a Nairobi-based entrepreneur.

Mary’s Story:

Mary runs a small online boutique in Nairobi. She frequently needs unique fashion accessories and gadgets that aren’t available locally. Mary discovered Amazon could be her go-to supplier. Here’s how she does it:

  1. Create an Amazon Account: Mary started by creating an Amazon account on

  2. Select Items: She browses and selects the items she wishes to purchase, making sure to choose sellers that ship internationally or items eligible for global shipping. Mary often buys accessories such as sunglasses, watches, handbags, and jewelry.

  3. Check Shipping Options: Not all items on Amazon can be shipped directly to Kenya. Mary uses the filter options to search for products that can be shipped internationally.

  4. Address Setup: Mary carefully adds her Kenyan address to her Amazon account to avoid any delivery issues. or Use one Arab Africa Cargo delivery address in the USA, UK or Germany to save on shipping costs and take advantage of our all-inclusive shipping from Amazon to Kenya

  5. Place Your Order: She completes the purchase and selects her preferred shipping option. Amazon usually offers standard and expedited shipping, with varying delivery times and costs.

Detailed Shipping Process from Amazon to Kenya

Selecting the Right Products

Choosing the right products is crucial. Here’s how John, a tech enthusiast from Mombasa, ensures he gets the best deals:

John’s Tip:

  1. Check Seller Ratings and Reviews: John always opts for sellers with high ratings and positive reviews, increasing the likelihood of receiving quality products and reliable shipping.

  2. Verify Global Shipping Eligibility: He ensures the items he selects are eligible for global shipping, using Amazon’s filter options to streamline his search.

  3. Consider Size and Weight: John is mindful of the size and weight of the items, knowing larger and heavier items, such as furniture, incur higher shipping costs.

Payment Methods for Kenyans shop online from Amazon to Kenya

Kenyan shoppers like Aisha from Kisumu have several payment options when purchasing from Amazon:

Aisha’s Insight:

  1. International Credit/Debit Cards: Aisha uses her international credit card, making sure it’s enabled for international transactions.

  2. PayPal: Some Amazon sellers accept PayPal, which Aisha finds convenient.

  3. Gift Cards: Aisha occasionally uses Amazon gift cards, especially when facing issues with her bank’s international transaction policies.

Amazon Prime Kenya

Amazon Prime Kenya Subscription and Benefits

Amazon Prime is a subscription-based service offering benefits like free, fast shipping and access to streaming services. Amazon Prime offers numerous benefits, including free one day or two-day shipping, you can access to streaming services, and exclusive deals. Here’s how David, a university student in Nairobi, uses Amazon Prime:

David’s Experience:

  1. Amazon Prime Kenya Price: David pays $12.99 per month for his Amazon Prime subscription, which includes benefits like free international shipping on eligible items.

  2. Amazon Prime Kenya Benefits: Though not all Prime Video content is available in Kenya, David enjoys the free shipping on many items and exclusive Prime deals.

How Much is Amazon Prime in Kenya?

As of now, the pricing for Amazon Prime in Kenya aligns closely with international pricing. However, David always checks the latest rates on Amazon’s website as prices can fluctuate.

Shipping Costs Breakdown from Amazon to Kenya

Shipping costs from Amazon to Kenya depend on several factors. Let’s look at an example from Grace, a teacher in Nakuru:

Grace’s Calculation:

  1. Standard Shipping: Grace prefers standard shipping as it’s more economical. It usually takes 7-14 business days for her orders to arrive.

  2. Expedited Shipping: When in a hurry, Grace opts for expedited shipping, which typically delivers within 3-7 business days but at a higher cost.

  3. Customs Duties and Taxes: Grace knows that imported goods are subject to customs duties and taxes in Kenya, so she always factors in these additional costs when shopping on Amazon.

  4. USA Arab Africa Cargo All-inculsive shipping from Amazon to Kenya: Grace use one of Arab Africa Caro depending on which Amazon she in shopping on and Arab Africa Cargo takes care of customs and taxes and can even deliver to her door in in 7 to 10 days.

Customs Duties and Taxes when shopping on Amazon from Kenya

Understanding customs duties and taxes is vital. Here’s how Kevin, an import/export professional in Eldoret, handles it:

Kevin’s Advice:

  1. Calculation of Duties and Taxes: Kevin explains that customs duties and taxes in Kenya are calculated based on the item’s category and value. For example, electronics might have different duty rates compared to clothing.

  2. Documentation: Proper documentation is essential for customs clearance. Kevin relies on Arab Africa Cargo to assist with all necessary paperwork.

  3. Additional Charges: Kevin always prepares for additional charges such as handling fees and storage fees during customs clearance.

  4. Pro Tip: Kevin takes advantage of Arab Africa Cargo hassle free shipping from Amazon to Kenya and take care of custom with simple and upfront pricing from as little as £7.50 per Kg from the UK or $15.99 from the US to Kenya.

Amazon Nairobi

Nairobi, being the capital city, is the primary destination for most Amazon shipments to Kenya. Here’s a quick guide based on Lucy’s experience, a small business owner:

Lucy’s Insight:

  1. Shipping Costs: Lucy finds that shipping costs from Amazon to Nairobi depend on the item’s weight, dimensions, and the shipping speed chosen.

  2. Customs and Duties: Lucy always considers the customs duties and taxes that apply to imported goods in Kenya.

  3. Delivery Timeframes: She notes that standard shipping to Nairobi typically takes 7-14 business days, while expedited shipping can take 3-7 business days.

Arab Africa Cargo: Your Shipping Partner from Amazon to Kenya

Arab Africa Cargo offers an inclusive cargo service that simplifies shipping from Amazon to Kenya. Here’s how they make the process hassle-free:

Why Choose Arab Africa Cargo?

  1. Consolidation Services: We consolidate multiple purchases into a single shipment, reducing shipping costs and simplifying customs clearance.

  2. Customs Clearance: Our experienced team handles all customs documentation and clearance procedures, ensuring your items reach you without delays.

  3. Door-to-Door Delivery: We offer reliable door-to-door delivery services, ensuring your Amazon purchases are delivered to your doorstep in Kenya.

  4. Tracking and Insurance: Our services include shipment tracking and insurance options, giving you peace of mind and ensuring the safety of your items.






Street Add: 17401 Nichols LN Unit J
City: Huntington Beach
State: California (CA)
Zip Code: 92647

shipping from German and Europe with Arab Africa Cargo


T: +49 1765 986 5340

Special Feature:

For shoppers wanting to buy from Amazon USA, Amazon UK, or Amazon Germany, Arab Africa Cargo offers a unique service. You can have your Amazon items delivered to our warehouses in these countries. Simply use our UK, USA, or Germany address during checkout, and we will receive your package and forward it to you in Kenya. This eliminates the hassle of dealing with international shipping logistics yourself. Buy your item, and we will ship it for you, navigating customs and delivering straight to your doorstep in Nairobi, Mombasa, Nakuru, and across the rest of Kenya. Sit back and wait for your package to arrive!

Case Studies and Testimonials

Customer Experiences when shopping from Amazon to Kenya

Here are some real-life examples and testimonials from customers who have successfully used Arab Africa Cargo for their Amazon purchases:

John from Nairobi: “I ordered a laptop and some accessories from Arab Africa Cargo consolidated my items and handled all the customs clearance. My package arrived in perfect condition and within the promised timeframe.”

Grace from Mombasa: “Shopping on Amazon was easy, but I was worried about shipping. Arab Africa Cargo took care of everything, from shipping to delivery. The process was smooth, and their customer service was excellent.”

Popular Amazon Products in Kenya

Kenyan shoppers have diverse tastes, and Amazon offers a wide range of products that cater to these preferences. Some popular categories include:

  1. Electronics: Smartphones, laptops, and accessories are highly sought after. Brands like Apple, Samsung, and HP are popular choices.

  2. Fashion: Clothing, shoes, and accessories from international brands are in high demand.

  3. Home Appliances: Kitchen gadgets, home improvement tools, and decor items are frequently purchased.

  4. Books and Media: With a rich literary culture, books, e-readers, and multimedia products are popular.

  5. Health and Beauty: Personal care items, supplements, and beauty products from renowned brands are highly favored.

In-depth Product Reviews

Smartphones: Review the latest smartphone models from Apple, Samsung, and other leading brands. Discuss features, pricing, and customer reviews.

Laptops: Compare different laptop models available on Amazon, highlighting their specifications, pros, and cons.

Fashion Trends: Explore the latest fashion trends and popular clothing items available on Amazon. Provide style tips and recommendations.

Navigating the Amazon Kenya Website

While there is no dedicated Amazon Kenya website, navigating Amazon’s international sites is straightforward. Here are some tips:

  1. Language and Currency Settings: Adjust the site’s language and currency settings for a better shopping experience. Although the default is English, you can change it to suit your preference.

  2. Search Filters: Use filters to find products eligible for international shipping. This saves time and ensures you select items that can be delivered to Kenya.

  3. Customer Reviews: Pay attention to customer reviews and ratings to make informed purchasing decisions. Reviews from international buyers can be particularly insightful.

Amazon Prime in Kenya

Step-by-Step Guide to Subscribing to Amazon Prime

Subscribing to Amazon Prime from Kenya is a straightforward process. Here’s a step-by-step guide:

  1. Visit Amazon’s Website: Go to the Amazon website of your choice (e.g.,

  2. Create an Account: If you don’t already have an Amazon account, sign up for one.

  3. Select Amazon Prime: Navigate to the Amazon Prime page and select the subscription plan that suits you.

  4. Enter Payment Information: Provide your payment details. Ensure your card is enabled for international transactions.

  5. Confirm Subscription: Complete the subscription process and start enjoying the benefits of Amazon Prime.

Prime Video and Music Access

Amazon Prime offers access to a vast library of movies, TV shows, and music. However, availability can vary by region. Here’s what you need to know:

  1. Prime Video: Some content on Amazon Prime Video may be restricted in Kenya due to licensing agreements. Use a VPN to access the full range of content if needed.

  2. Prime Music: Amazon Prime Music offers a wide selection of songs and playlists. Check the availability in your region.

Exclusive Prime Deals

Amazon Prime members have access to exclusive deals and discounts. Here’s how Kenyan shoppers can take advantage:

  1. Prime Day: Participate in Amazon’s annual Prime Day event, which offers significant discounts on a wide range of products.

  2. Lightning Deals: Keep an eye out for lightning deals, which are time-limited offers available exclusively to Prime members.

Contacting Amazon from Kenya

Reaching out to Amazon customer service from Kenya is crucial if you encounter issues with your orders. Here’s how you can get in touch:

  1. Online Chat: Amazon’s website offers an online chat feature where you can communicate with customer service representatives in real-time.

  2. Email Support: You can email Amazon’s support team for assistance with your orders.

  3. Phone Support: While direct phone support may not be available, Amazon’s customer service can sometimes arrange a callback for urgent issues.

Tips for a Smooth Shopping Experience

To ensure a smooth shopping experience on Amazon from Kenya, consider the following tips:

  1. Check Seller Ratings: Purchase from sellers with high ratings and positive reviews to avoid potential issues.

  2. Review Shipping Policies: Familiarize yourself with the seller’s shipping policies and estimated delivery times.

  3. Understand Return Policies: Be aware of Amazon’s return policies for international orders to handle any returns or exchanges efficiently.

  4. Use Reliable Shipping Partners: Partner with reliable shipping services like Arab Africa Cargo to handle your shipments, customs clearance, and delivery.

Environmental and Social Responsibility

Sustainable Shopping Practices

Shopping sustainably on Amazon can help reduce your environmental footprint. Here are some tips:

  1. Choose Eco-Friendly Products: Opt for products made from sustainable materials and those with minimal packaging.

  2. Minimize Returns: Reduce returns by making informed purchasing decisions, thereby cutting down on the carbon footprint associated with shipping.

  3. Support Ethical Brands: Purchase from brands that prioritize ethical practices and sustainability.

Amazon’s Corporate Social Responsibility

Amazon has various initiatives aimed at corporate social responsibility. Here’s how they impact global communities, including those in Kenya:

  1. Sustainability Initiatives: Amazon is committed to reducing its carbon footprint through initiatives like renewable energy projects and sustainable packaging.

  2. Community Programs: Amazon supports community programs and educational initiatives globally. Explore how these programs benefit communities in Kenya.


Shopping on Amazon and shipping to Kenya is an exciting yet intricate process. With the right knowledge and resources, you can enjoy the vast selection of products that Amazon offers. Arab Africa Cargo stands ready to assist you in making your Amazon shopping experience seamless, handling everything from consolidation to customs clearance and final delivery. Whether you’re in Nairobi or any other part of Kenya, our inclusive cargo services ensure your purchases arrive safely and promptly.

For more information on how Arab Africa Cargo can assist with your Amazon shipments, feel free to contact us. Happy shopping!

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